Job Description

A Little About Us:

Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible.

About Your Role:

This is a hands-on, full-time position with day-to-day duties that are responsible for maintaining all physical and mechanical aspects of the property. The maintenance tech takes action to ensure that all individual and common area systems are functioning properly.

Essential Duties and Major Responsibilities:

· Collaborates with Community Manager to set a plan for the day: unit turns, work order completions, and community appearance.

· Works with maintenance lead and staff to complete preventative maintenance as scheduled.

· Utilizes the property management software and mobile maintenance app to receive, log, and complete work orders as assigned.

· Assists with maintenance in the shop, garages, mechanical rooms, and storage areas.

· Assists in maintaining all vehicles and equipment, assuring that all are functioning, safe, and clean.

· Maintains parts and supply inventory, keep inventory orderly and organized, alert Maintenance Lead and/or Community Manager when supply is running low.

· Assists with other duties as assigned.

Requirements

Education: · High school diploma or equivalent is required.· A post-secondary trade certification in electrical, plumbing, HVAC, or other building trades certification is preferred.

Type of Experience Needed to be Successful: ·

1 year of experience as a maintenance technician or equivalent role is required.

Specialized Skills: · Knowledge of materials, methods, and the tools involved in the construction or repair of houses and buildings.

Supervisory Expectations:

The position does not have any regular responsibility for overseeing or supervising the work of other team members.

Independence of Action:

Work progress is monitored by supervisor/manager; incumbent follows precedents and procedures and may set priorities and organize work within general guidelines established by supervisor/manager/leader.

Physical Demands and Work Environment:

The work environment is the typical maintenance or construction environment. The employee must complete their work satisfactorily in an indoor/outdoor environment where there are significant distractions including, various weather conditions, outdoor machinery, vendor interaction, loud noises, interruptions to answer questions from others, and HVAC & electrical building equipment.

• Must have a clean driving record, maintain current vehicle insurance, and be able to pass insurability guidelines.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is frequently required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 50 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work Hours: Company Hours

This position works 8:00 AM to 5:00 PM. Hours vary and are dependent on business needs.

Work Week

This position requires flexibility to work weekends, overtime, on call and other unscheduled time as needed. Assigned Schedule to be discussed during the interview process.

Core Competencies:

• Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers.
• Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting.
• Reasoning and Problem Solving - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments.
• Personal Appearance - Dress appropriately for position; wear proper uniforms and name badges as required; keeps self well groomed
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

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